Cinna RE Start free
Brokerage & PracticeNational portion

Do-Not-Call, CAN-SPAM & TelemarketingReal estate exam study notes

Cold-calling runs into the national DO-NOT-CALL registry: numbers on the list are off-limits, with an established-business-relationship exception (recent customers, ~18 months) and an inquiry exception (~3 months).

5 key facts 5 practice questions Reviewed Oct 2026
The 1-minute sheetCinna RE

Key ideas

  • Cold-calling runs into the national DO-NOT-CALL registry: numbers on the list are off-limits, with an established-business-relationship exception (recent customers, ~18 months) and an inquiry exception (~3 months).
  • Calling FSBOs to solicit the LISTING is a sales call — registry rules apply; calling to bring a BUYER to a specific advertised property generally is not solicitation of the seller's business.
  • CAN-SPAM governs commercial email: truthful headers, an opt-out that works within 10 days, and a physical address.
  • Texting requires prior express consent under the TCPA.
  • Fines are per call/message — compliance systems matter.

Before you read

Test yourself first: 5 questions

Question 1 of 5

A licensee wants to make telemarketing calls to prospective sellers. To comply with do-not-call rules, the licensee should FIRST:

What you need to know

Calling FSBOs to solicit the LISTING is a sales call — registry rules apply; calling to bring a BUYER to a specific advertised property generally is not solicitation of the seller's business. CAN-SPAM governs commercial email: truthful headers, an opt-out that works within 10 days, and a physical address. Texting requires prior express consent under the TCPA. Fines are per call/message — compliance systems matter.

Do-Not-Call, CAN-SPAM & Telemarketing: FAQs

Is Do-Not-Call, CAN-SPAM & Telemarketing on the real estate exam?

Yes. Brokerage & Practice is a scored domain on the real estate licensing exam, and this topic appears in the national portion.

Is this cheat sheet free?

Yes — every page on Cinna RE's resource library is free to read, print and share. The app adds practice questions, mock exams and a readiness score.

Cinna RE website
Cinna RE app: the study feed with a practice question
Study Do-Not-Call, CAN-SPAM & Telemarketing in the appNational and state questions for 25 states, each with a rationale, plus timed mock exams.See how Cinna RE works
Start free
Was this helpful?

Free to start

Know practice cold

National and state questions for 25 states, each with a rationale, plus timed mock exams.

  • National + state questions for 25 states
  • Rationale on every answer
  • Timed mock exams
  • 500+ cheat sheets
See how Cinna RE works
Cinna RE website
Cinna RE app: the study feed with a practice question