Before you read
Test yourself first: 5 questions
Question 1 of 5
Massachusetts brokers must retain transaction and account records for inspection. The chief reason the Board imposes record-retention requirements is to:
Answer: A. Records of transactions and escrow accounts must be kept so the Board can investigate complaints and confirm the broker complied with the law. Retention supports enforcement and consumer protection, not marketing or avoidance of disclosure.
Question 2 of 5
Which Massachusetts body issues, regulates, and disciplines real estate salesperson and broker licenses?
Answer: B. Real estate licensing in Massachusetts is administered by the Board of Registration of Real Estate Brokers and Salespersons, which operates under the state's Division of Occupational Licensure. The Realtors association is a private trade group, not the licensing regulator.
Question 3 of 5
A Massachusetts salesperson is found to have committed a serious license-law violation. Who has authority to discipline the license?
Answer: B. Disciplinary authority over real estate licenses rests with the Board of Registration of Real Estate Brokers and Salespersons. Trade associations and MLS organizations can enforce their own private rules but cannot suspend or revoke a state license.
Question 4 of 5
Which of the following powers is held by the Massachusetts Board of Registration of Real Estate Brokers and Salespersons?
Answer: B. The Board's authority includes rulemaking to govern professional conduct and the power to investigate complaints and discipline licensees. It does not set tax rates, approve loans, or draft contracts for the public.
Question 5 of 5
When the Massachusetts Board investigates a consumer complaint against a licensee, which outcome is within its authority?
Answer: B. After investigation and an adjudicatory hearing, the Board may impose discipline such as reprimand, fine, suspension, or revocation of a license. Awarding civil damages and imposing criminal sentences are functions of the courts, not the Board.
Keep the streak going with more questions like these, each with a full rationale.
What you need to know
After an administrative hearing with proper notice, the Board may deny, suspend, revoke, or refuse to renew a license and may levy fines for conduct such as fraud, misrepresentation, commingling of trust funds, or failure to make required disclosures. Massachusetts also maintains a real estate Recovery Fund that can reimburse consumers who hold an unsatisfied court judgment against a licensee for fraud or deceit. When the fund pays a claim, the responsible licensee's license is suspended until the amount, with interest, is repaid.
Massachusetts License Discipline & Enforcement: FAQs
Is Massachusetts License Discipline & Enforcement on the real estate exam?
Yes. State License Law is a scored domain on the Massachusetts real estate licensing exam, and this topic appears in the state license-law portion.
Is this cheat sheet free?
Yes — every page on Cinna RE's resource library is free to read, print and share. The app adds practice questions, mock exams and a readiness score.
Does Massachusetts test this differently?
Massachusetts applies its own license law on top of the national portion. This page covers the Massachusetts rules specifically, which is what the state section of your exam tests.

